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Although memories of my early formal education have started to fade, I vividly recall two distinct types of learning experiences: brainwork and handwork.

Fraser Doherty's simple recipe for success?

A little empathy goes a long way in an overcrowded emergency room.You don’t have to be a medical professional to know that affordable healthcare in America is complicated business.

When we’re doing job interviews, the phrase “good cultural fit” gets bandied about a lot—and for good reason.

Brett Myers (center) and his team at State Farm Next Door; A chalkboard calendar of events at Next Door's bustling Chicago café and co-working space“In our experience, everyone is the creative type.”So true.

Moments after this photo was taken, the members of this meeting stood up and sang to me.Ever had a business meeting end with people spontaneously bursting into song?Before last week, neither had I.

Churning out homemade pasta for a shared meal in our Chicago studioOne of the first things visitors notice when they visit IDEO is the food.

No longer the province of the lone practitioner, design has become a broad, collaborative process.

LAND HO!: A still from "Embrace Ambiguity," a video by the old salts of IDEO's New York office.

I’m the CEO of a global company, but I don’t have an MBA.