5 TED Talks You May Not Have Seen, Yet

February 23, 2013

I’m very excited to be attending TED2013 next week where the theme this year is “The Young. The Wise. The Undiscovered.” With that in mind, I reached out to the global IDEO community to find some of their favorite—and possibly undiscovered by me/you—TED talks. Here are just a few: + Dan Phillips: C...

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One Designer’s Love Letter

February 14, 2013

Designer Elger Oberwelz created this short stop-motion video as a tribute to a beloved project. Metropolis magazine tells the story behind the love letter. Happy Valentine’s Day! (Posted also on my LinkedIn Thought Leader blog)...

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The Year of the Snake

February 12, 2013

Happy Lunar New Year from IDEO’s Shanghai studio! May you accomplish the extraordinary this year. (design + coding by IDEO's Chaz Lu and Hailei Wang / posted also on my LinkedIn Thought Leader blog)...

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Creativity's Role in Education

February 7, 2013

It was good to see a strong focus on education at Davos this year. One session at the Annual Meeting that I particularly enjoyed discussed the addition of creative and artistic education to the traditional STEM (science, technology, engineering and math) agenda. John Maeda, Carol Becker, Justine Cas...

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Reflections on Davos 2013

February 5, 2013

I recently returned from the World Economic Forum in Davos, Switzerland. The overall sentiment there was one of cautious optimism. While there is a long list of major problems to be tackled, the immediate prospects for the global economy seem reasonably good and there is a sense that most economies ...

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Where I Work: Creative Serendipity

January 29, 2013

Project teams and small groups need to easily congregate—and then just as easily wander into private spaces for design iterations, coding sessions, etc. The mix of project rooms, smaller conversational nooks, and individual phone booths makes this possible. Our studio also allows for the high percen...

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Adaptive Innovation: Launch, Learn, Repeat

January 23, 2013

Successful startups have a clear and defined purpose—an offering, product, or business model like no other. They also know when to evolve, redesign, or adapt, in sync with emerging market needs. But how? Arvind Gupta, a colleague in Shanghai, recently wrote about the importance of adaptive innovati...

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Why a Glimpse Behind the Curtain Can Enhance the Magic

January 17, 2013

I am fascinated by how things are made. For me, having a sense of where something comes from gives me a much deeper connection to a product. That is why I love the segment in Gary Hustwit’s movie Objectified that shows Jasper Morrison’s Air Chair on the production line, and the interview with Apple ...

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The New Design Thinking Toolkit for Educators

January 15, 2013

A few months ago education expert Sandy Speicher was kind enough to share her thoughts with me on the question: What's different when you look at the world ofeducation through the lens of design? Today I’m proud to share the newly relaunched Design Thinking for Educators toolkit. This toolkit suppo...

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In Service Cultures, "What You Manage Is What You Get"

January 11, 2013

How often have you experienced unfriendly or grumpy service on an airline, in a restaurant, or in another service environment? Quite a few times, I imagine. In the vast majority of cases, I would take a bet that this is not so much a result of poor hiring or training, but a reflection of a poor inte...

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