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A few months ago, I wrote a post about five technologies in need of design makeovers in 2014. I’m happy to report my colleagues at IDEO.org, working with a group of NGOs and health and tech industry collaborators, have taken a shot at redesigning the most newsworthy item on that list, and the one with the worst reputation: drones.

The newly launched Drones for Health site focuses on the positive aspects of the remote aerial devices, asking the question, “How can drones improve global health?”

Rather than creepy privacy invaders or weapons of war, the team (Behrouz Hariri, Adam Reineck, and John Won) saw past the technology’s bad reputation and repositioned drones as “flying helpers,” coming up with scenarios in which unmanned aerial vehicles are uniquely suited to address big global health challenges.

In the aftermath of a natural disaster, for example, when the land is impassable, a drone could collect data from the sky; or what if they traveled the last-mile of the transportation infrastructure, delivering life-saving medicine and immunizations to the world’s hardest-to-reach corners?

The team’s vision, along with a set of design guidelines, are meant to inspire potential drone builders to create future flying helpers that look and act more human, contributing to the social good.

I’m inspired by this thoughtful, optimistic approach. In three short months, they were able to transform drones from dreadful to delightful. It made me wonder:

How might we inspire new collaborations and create more human-centered solutions to other maligned technologies like big data or email?

(Posted also on my LinkedIn Thought Leader blog)

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Does changing how you make things change the way you live?

The answer is “yes,” according to Made in the Future, an experimental project I collaborated on with some colleagues at IDEO Boston. The Made in the Future website recently launched and it explores how today’s innovations in maker technology might affect designers and society at large five to ten years from now.

To get inspired about what making something by hand means to people, we constructed toy airplanes with kids, cooked alongside chefs, built motorbikes with weekend gear heads, and hung out with gifted researchers at the MIT Media Lab. We looked at cutting-edge innovations in designing, manufacturing and distributing, and asked: where’s it all heading next? It was all incredibly inspiring and we learned a lot.

On the website, we break down what we learned into five themes, each illustrated with provocative product concepts. For example, a device called MatterTone addresses the desire for meaningful customization by creating 3-D recordings of ephemeral conversations.Master’s Archive, a combination camera/laser projector, enables augmented reality woodworking education in real time and speaks to the possibilities of tech-enabled learning and mastery. These are only a few of the types of tools we might create, how those things will change the way we act and learn, and how these technologies will ultimately shape our future.

Many of the advances in manufacturing and communication we enjoy today—not to mention a number of careers like “designer” and “engineer”—trace their roots back to the Industrial Revolution and early 20-century. Some of these seismic shifts took hundreds of years to play out. Imagine what will happen if, in the blink of a decade, mass manufacturing and mass media become massively personalized, variable, and collaborative?

If my predictions are accurate, creative skills will be in ever-greater demand even though access to tools will be significantly democratized, and creative confidence will be a necessary mindset for doing business. It also means we’ll longer be slavishly consuming goods, but collaborating with the most sophisticated, large-scale manufacturers to create the exact things we need when and where we need them.

If all this sounds worrisome, take heart, there’s one thing I know won’t change. Yesterday, today, or tomorrow: the act of making makes us human.

How will you participate in the maker society of tomorrow?

(Posted also on my LinkedIn Thought Leader blog)

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We say we practice human-centered design at IDEO, but what does that really mean? Our friends at +Acumen and IDEO.org have designed a free online course to answer that question. Open to anyone anywhere in the world—no prior design experience needed— the class is called “Human-Centered Design for Social Innovation.” The goal is to teach budding social entrepreneurs how to develop solutions for those who live in such dire circumstances, they may not know where their next meal will come from.

The team-based, 7-week curriculum was first offered last summer and brought together over 13,000 people from 134 countries. Many inspiring ideas came out of the course, but one in particular caught my attention.

Two groups of staff members from Jacaranda Health in Kenya, which is dedicated to providing affordable, high-quality healthcare to low-income women in East Africa, looked at “barriers to good nutrition” for pregnant women. To better understand the problem, they interviewed people all along the healthy eating chain—pregnant women, farmers, community members, cooks, and food buyers—distilled the information, then brainstormed possible solutions. Then they built prototypes and showed them to patients in their maternity clinic for feedback.

What’s interesting is that even thought the two groups were looking at the same problem—“improve pregnant women’s nutrition”—they came up with very different solutions. One group thought better education was the answer, so they came up with healthy eating do’s and don’ts that they published in a local newspaper and posted in the clinic’s waiting room. The other group felt pregnant women know what to eat, they just don’t have the right resources, so they created a burlap-sack kitchen garden that would grow iron-rich greens in their homes.

Jacarada Health’s commitment to taking a human-centered approach to solving their communities’ maternal-health challenges is impressive and has caught the attention of the Gates Foundation, Heath Enterprise Fund, and others. In about the time it takes to get a passport, you, too, can be introduced to a whole new way to approach the world’s toughest challenges.

Specifically, the social-innovation course will:

  • Teach you human-centered design processes and methods
  • Help you identify patterns and opportunities for concept development
  • Inspire you to approach challenges differently and experience how human-centered design can add a new perspective to your own work
  • Give you hands-on experience speaking to, prototyping for, and testing solutions with potential users.

This year’s registration deadline—March 30—is fast approaching. Time to design a better, more human future together. Sign up now.

 

What challenges will you tackle with your newly acquired design-thinking skills?

 

(Posted also on my LinkedIn Thought Leader blog)

3 Must-Watch TED Talks

March 14, 2014 — 1 Comment

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For three decades, three big red letters have signified an annual forum for the creative and forward thinking to share groundbreaking ideas. From revealing the first Apple Mac in 1984 to Jamie Oliver’s heartfelt plea for a Food Revolution in 2010, TED has been one of the best platforms in the world for making complex ideas completely gettable and easily sharable.

It’s hard to believe that for most of its history TED conferences were only accessible to an elite audience with significant resources. Lucky for us, seven years ago, curator Chris Anderson made these sessions available online to watch and download for free. Today, TED Talks are memes that instantly spread to millions across the world.

I humbly count myself among those lucky enough not to just attend TED conferences, but also to speak at them occasionally. I look forward to next week’s special gathering in Vancouver, B.C., called TED: The Next Chapter. It marks the conference’s 30 anniversary. Like any milestone, it’s a good chance to reflect on what’s come before. In the spirit of the TED Talk’s signature brevity, here are three of my favorites who will be part of this year’s “All-Star Sessions.”

Sir Ken Robinson, “How Schools Kill Creativity” - There’s a reason why this author, educator, and creativity expert’s talk is the most watched TED talk ever (over 25 million views). Sir Ken argues for a significant rethinking of education leadership from “command and control” to “climate control” in order to create environments that nurture kids’ creativity. It’s been a huge boon to those of us interested in unlocking the creative confidence of the next generation.

John Maeda, “How Art, Technology, and Design Inform Creative Leaders – A programmer, artist, and former president of the Rhode Island School of Design (RISD), Maeda is passionate about putting the “A” (Art) into “STEM” education (Science, Technology, Engineering, and Math). This talk was taped when he was at RISD’s helm, trying to bring technology to the storied, handcraft-focused school.

Stewart Brand, “The Dawn of De-Extinction. Are You Ready? – The founder of the Whole Earth Catalog and Long Now Foundation, Brand argues for “de-extincting,” or bringing back previously extinct species like the carrier pigeon. Whether you’re horrified or indifferent, the idea that our current understanding of science may be deep enough to reverse environmental damage and return to a balanced eco-system is a paradigm shift that utterly transforms our legacy to future generations.

And if you’re new to TED and looking for an overview, the organizers have put together thisplaylist, which features 17 of their favorite talks over the past 30 years.

What are your favorite TED Talks and why?

(Posted also on my LinkedIn Thought Leader blog)

If You Build It…

March 7, 2014 — Leave a comment

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Blocks. Legos. Forts. Kids are natural builders. But most schools don’t offer such hands-on learning. They offer sitting at a desk and listening quietly. That’s a shame, because there’s no better way to learn than by doing. Designer-activist Emily Pilloton gets this idea in a big way.

The founder of Project H, Emily’s dedicated her life to improving K-12 education in America through rigorous training in design thinking, vocational skills, and applied arts and sciences. (The “H” stands for the values at the core of her work: “hearts, hands, and hammers.”) Recently, Emily spoke to me about the two inspirational programs she’s running at Realm Charter School in Berkeley, CA: Camp H and Studio H. Camp H teaches young girls ages 9-12 hands-on design, woodworking, fabrication, and welding skills, while Studio H is a design and build class for 8- to 11-grade students that Emily originally co-founded with Matthew Miller in Bertie, NC. Where literalists see band saws and blow torches, visionaries like Emily and Matthew see these tools’ potential to strengthen kids’ math, design, and visual and abstract thinking skills—and boost their creative confidence.

But don’t just take my word for it. The best way to appreciate Studio H’s potential to transform young minds is to watch the recently released documentary, “If You Build It,” by Patrick Creadon, Christine O’Malley, and Neil Baer. This wonderful movie follows 13 Studio H students in Bertie, NC. Tasked with designing and building a farmers market for their community, “If You Build It” demonstrates how design can give meaning to our lives and shows just how difficult making meaningful change can be. Thankfully—spoiler alert!—their sheer optimism and determination surmounts bureaucratic obstructions and construction challenges.

I left the movie more convinced than ever that a thinking-with-your-hands approach to education provides students with the critical tools they need to build solid futures.

What other education experiments inspire you?

Photo courtesy of “If You Build It.”

(Posted also on my LinkedIn Thought Leader blog)