Archives For March 2009

There is quite a debate going on around IDEO at the moment about the merits of the Tata Nano. On the one hand some are concerned about the increased emissions and congestion a conversion to cars will cause in India and other poorer economies. Others worry that it sets off yet another round of unsustainable consumption. On the flip-side there is a case to made that modern cars create fewer emissions than old motorbikes and auto-rickshaws. There is also speculation that Tata intends the Nano to be assembled locally by dealers and rural entrepreneurs. This would be an interesting new business model.

Either way the Nano appears to be quite an achievement from a cost perspective coming in at around $2000 when it goes on sale in Mumbai on Monday. The question is whether the Nano will ultimately help or harm the economies and livehoods of those that purchase it?

The Blue Sweater

March 12, 2009 — 1 Comment

I have been a bit slow to mention the publication of a wonderful new book by Jacqueline Novogratz, founder of the Acumen Fund. The Blue Sweater is the story of the work that Jacqueline has been doing for the last twenty years in Africa, India and Pakistan.

There are many messages that the book has to offer – the power of optimism, the precariousness of many development initiatives, the extreme challenge of truly understanding the needs of the poor. For me the most powerful lesson was one of leadership, in particular the leadership of women trying to change their own lives and the lives of those around them.

This is an inspirational book that shows it is possible to create real change in the world.

What Matters at McKinsey

March 12, 2009 — 1 Comment

Consulting firm McKinsey has just launched a new website, called What Matters, that is an extensive collection of essays and interviews with opinion formers around the world. The content is categorized into ten big topics: Biotechnology, Climate Change, Credit Crisis, Energy, Geopolitics, Globalization, Health care, Innovation, Internet, Organization.

Authors include some of my favorite thinkers such as Juan Henriquez, Jeffrey Pfeffer, Gary Hamel, Jacqueline Novogratz andĀ  John Thackara.

Check it out as a great resource for some of the latest longterm thinking. It would be interesting to consider what is missing from the list of topics.

Apologies in advance to anyone who actually understands economics who might be reading this. I don’t, and so much of what follows is probably incredibly naive.

I have been thinking quite a bit recently about the failure of the economy and whether we want it to recover to its pre-bust state. As I listen to the arguments for the various stimulus packages the main justification for distributing hundreds of billions of dollars is to get us to spend more and hence consume more. As a short term fix this may be okay but wasn’t it an unsustainable approach to growth and consumption that got us in to trouble in the first place? Can we really expect to spend our way out of this and somehow magically create a post-crisis economy that is sustainable?

If the financial crisis was caused by the over-consumption of things we couldn’t afford, cheap mortgages for instance, and the environmental crisis is being caused by the over-consumption of things we can’t afford, the earth’s resources, and the health crisis is being caused by theĀ  over-consumption of things we can’t afford, calories, then it points towards there being a bit of a problem with endless consumption.

So what’s the alternative?

I think one problem is that our economy is too simple in what it measures. Industrialization created an economy that converts raw materials into goods that are sold for cash. The economy measures the amount of resource that is converted into cash and growth is dependent on doing more of that and doing it more efficiently. This may be appropriate when manufacturing physical products is the majority of humanity’s value-adding activity, which was the case for the first 150 years of the industrial revolution. It is not the case anymore.

Whether it is reputations created through brands, relationships created through services, knowledge created through information, or networks created through communication, there are many more forms of value that get created in our modern information society. And yet, our economy does not measure those in any meaningful way. If it did might we find that growth through consumption of resources was in fact being replaced by growth through participation in networks, relationships and experiences?

Take the music industry as an example. Measured the conventional way, the music economy has seen a massive destruction of value in the last ten years through the emergence of digital downloads and the internet. Put simply, the record companies are selling far fewer CD’s. If however we were to look at the industry differently might we find a different answer? If we could value the increase in the amount of music being listened to, or the social connections that sharing music creates, or the increase in the number of music creators, or the meaning that an individual gets from creating their own music would we find that instead of the destruction of value we had instead experienced a significant creation of value?

We get more of what we measure. If we measure consumption we will get more of it. If we measure participation we will get more of that and we might just find we are already far wealthier than we realize, or perhaps far poorer. More importantly if our economy measured different types of value we could focus on designing things that created growth without automatically requiring that we consume more stuff.

I came across a lovely example of unintentional experience design when I was back in the UK last week. Apologies to those of you who reside in the UK and discovered this some time ago but for those of us living in the desert of commercial radio in the US this quirky accident is delightful.

If you tune to the right channel on the UK’s digital radio system you get a continuous, 24 hours a day soundtrack of birds and woodland. It is beautifully peaceful and an incredibly good background soundtrack to work to. I will let the text from the UK digital radio website explain the back story.

The audio was originally recorded for the test transmission of Classic FM prior to its launch in 1992. It was later used for the imaginatively named station “D1_temp” and won plaudits from listeners who complained when it was taken off air in June 2005.

Birdsong returned to the airwaves in early 2008 and was upgraded in April of the same year to become available in stereo and for 24 hours a day. Listeners and Birdsong enthusiasts should be aware that the transmission could cease at any time and that the recording is not commercially available.

Please note that the line up of birds featured in the cast may change without warning due to illness, weather and migration.

For those of us outside the UK it can be played from the website here.